Last Updated: October 2025

1. Introduction

At Hex Hosting, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We collect data such as name, email address, and billing information through WHMCS for account setup, payment processing, and communication.

3. How We Use Your Information

Your data is used to:
– Manage your account and billing
– Provide customer support
– Communicate service updates

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and ensure the website functions properly. You can control or disable cookies through your browser settings. By continuing to use our website, you agree to our use of cookies.

5. Data Sharing

We do not sell, rent, or share your data with third parties, except where required by law or necessary to deliver our services.

6. Data Retention

We retain your data for as long as your account remains active or as required by law.

7. Your Rights (UK GDPR)

You have the right to access, amend, or delete your personal data. To exercise these rights, contact us at nic@hexhosting.uk.

8. Security

We use industry-standard methods to protect your data. However, no online service can guarantee absolute security.

9. Contact

For privacy-related inquiries, contact us at nic@hexhosting.uk.